Answers for a smoother experience.
Find straightforward information about booking, safety, prices, payments and managing your CareFirst service.
CareFirst Global is a care and assistance platform that connects individuals and families with trained professionals for domestic care, personal care, child care, health care, travel care, emergency assistance, specialised care and everyday support services.
CareFirst provides General Care, Domestic Care, Personal Care, Child Care, Health Care, Travel Care, Emergency Care and Specialised Care services. Availability depends on your location and the specific service required.
CareFirst services are designed for individuals and families who need reliable assistance with household responsibilities, personal care, childcare, elderly support, health-related care, travel assistance, emergencies or everyday tasks.
Select the service you need, enter your location or pincode, choose an available time slot and confirm your booking through the CareFirst platform.
CareFirst focuses on trained and verified professionals and service providers to help provide reliable, safe and consistent care.
Service availability depends on your location and local professional availability. Enter your pincode on the CareFirst platform to see services available near you.
Yes. Families can arrange CareFirst services for elderly parents, children and other family members who require assistance, subject to service availability.
Yes. Available time slots can be selected during the booking process, depending on the service and professional availability.
Eligible bookings can be cancelled or rescheduled according to the applicable CareFirst cancellation policy.
Customers receive updates about booking status and service progress through the CareFirst platform, subject to the notification and tracking features available for the service.
CareFirst supports online payment options available through its platform. The payment options and applicable charges are shown during the booking process and may vary depending on the service.
CareFirst promotes personalised support, while actual service availability can vary by service, location and professional availability. Customers should check current availability through the platform.
CareFirst is committed to creating opportunities for women while helping families manage everyday care responsibilities. Approximately 80% of the CareFirst team is female.
CareFirst combines trained professionals, digital booking, personalised support, convenient scheduling and multiple care categories through one platform.